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Frequent Asked Questions

How can I pay for the tour package to Peru that I choose from abroad?

Through a bank deposit to the account of Grantour Perú S.A. For more information, please review the Sales Conditions section.

How do I know if my reservation is confirmed?

Our staff will send you a confirmation e-mail with your reservation details and the payment’s deadline.

How can I reserve a tourist program or circuit?

Contact us directly to info@grantour.com.pe or visit our section Contact us.

How long does it take to send me an answer to my request?

We will try to attend all your requests within a period of twenty four (24) to forty eight (48) hours, except for calendar holidays and/or long weekends.

How can I request a special program that can meet my requirements?

You can send us an e-mail to info@grantour.com.pe or through our section Contact us.

What are Grantour Peru’s office hours?

Monday to Friday: 09:00 – 18:00 hrs. (-05 hours GMT)

Saturday: 09:00 – 13:00 hrs. (-05 hours GMT)

What is the meaning of SIC services?

SIC (Seat-In Coach) means you join others on the same tour, sharing the bus and tourist guide. It is considerably cheaper than private tour.

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